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Help Centre

Frequently asked questions

Most asked

Tickets for Death of England: Delroy can only be booked online, and are available up to 2 hours before a performance.   

Unfortunately, tickets are no longer available in person, and only Access tickets may be booked over the phone on 0207 452 3961. 

Click here to book tickets for Death of England: Delroy

Yes – aside from when you are eating or drinking, we ask that you wear a face covering at all times, and our staff will be wearing clear face visors. 

Rest assured, we are aware that some people cannot wear masks for health reasons. If this applies to you, click here to download a TfL exemption card. This card is not mandatory, but it will make your visit smoother as our teams can easily identify you as exempt. 

On arrival, you and your group will be shown to a dedicated, physically distanced table that will be exclusively yours for the pre-show period.  All pre-ordered refreshments will be brought to this table. 

Where necessary, we ask that you maintain a distance of 1m+ from other audience members where possible.  

While the capacity of the auditorium has been greatly reduced, you may still need to pass someone to take your seat, so please help reduce any risk by wearing your face covering and turning away as you pass. 

Yes, we will have hand sanitiser stations available throughout the building. We ask all audience members to follow government advice on regular handwashing or use of hand sanitiser.

Due to COVID-19 guidelines, there will not be a cloakroom available during your visit.

We will only be allowing bags measuring less than 30cm x 30cm x 15cm into the building.

Larger bags cannot be accomodated and ticket holders will be refused entrance if they have large bags.

Our usual security measures are also in place, and staff may ask to search bags on arrival.

If you still have unanswered questions, please contact us