Skip to main content

Contact us

A modern, spacious lobby with a revolving glass door, soft seating, and people walking through. Concrete walls and ceiling feature geometric patterns, and there's a digital directory on the right wall. Bookstore shelves are visible in the background.

Tickets and Booking Information

Box Office

You can chat to our Box Office team between 11am–6pm, Monday to Saturday, using the green chat button on the bottom of our web pages, or email boxoffice@nationaltheatre.org.uk

To book tickets by phone, call 020 3989 5455 from 9.30am to 6pm Monday to Friday and 10am–6pm on Saturdays.
For information about ticket exchange options, see below.

Access

To book Disabled concession tickets and for any additional support you may require, please call our Access line 020 7452 3961 from 11am–6pm, Monday to Saturday.
Our Access page have more detailed information for users with specific access requirements.

Group Bookings

To book tickets for a group of 10 or more, call 020 7452 3010 from 11am–6pm, Monday to Saturday.

Ticketing issues:

  • If you have experienced a problem booking tickets online please contact the Box Office by email with details of your requirements
  • If you have tickets which you can no longer use and would like to exchange them for credit, you can do so now on the National Theatre website by logging into your account online and selecting Upcoming events.
    You can then use this credit to re-book another performance on the National Theatre website.
    Fees, terms and conditions apply.
  • For general enquiries about visiting the National Theatre, or for comments on this website, please contact the Box Office

Email the Box Office on boxoffice@nationaltheatre.org.uk

Go to the Tickets section of the Help Centre for more detailed information about booking tickets.

General contact information

Address

National Theatre
Upper Ground
South Bank
London SE1 9PX

Find out how to get to the National Theatre

General Information

Telephone Our general enquiry lines are currently closed.
Email boxoffice@nationaltheatre.org.uk

Contact the Box Office for general information about the National Theatre including whether strobe lighting, smoke effects and gunshots are used in any productions (confirmed details are available after the first preview) and guidance on the content and suitability of individual National Theatre plays for parents or guardians.

You can also read more About the National, see our Annual Reports, discover some of the History of the National Theatre, find out who’s who on our Board and Executive and find out about working at the National.

Stage Door and administration

020 7452 3333

Lost Property

Telephone 020 7452 3473

Feedback

To comment on your experiences whilst at the National Theatre, including complaints, please email feedback@nationaltheatre.org.uk

Access

Direct comments and suggestions to
Email boxoffice@nationaltheatre.org.uk

Bookshop

Our foyer bookshop is now open from 10am, Monday to Saturday.

You can also visit our online shop where you can order unique theatre related gifts, past programmes, play texts and more.

Email bookshop@nationaltheatre.org.uk

Food and drink

Lasdun restaurant offers fine dining, Forza Wine is a buzzy, ‘Italianish’ small plates restaurant, and we have joined forces with independent street food pioneers KERB to create a fresh food and drink experience on the South Bank.
Find out about our restaurants, bars and cafes.
Olivier, Lyttelton and Dorfman performance bars are open shortly before performances and during intervals.

Hospitality and Private Hire

Email events@nationaltheatre.org.uk

Memberships

The following contacts are available Monday to Friday, 10am to 6pm (except bank holidays)

Priority Members

Email priority@nationaltheatre.org.uk

Supporting Cast, Patron, Benefactor & Life Benefactor

Email support@nationaltheatre.org.uk

Learning

Email learning@nationaltheatre.org.uk

Archive

Email information request form (opens in new tab/window)

Communications

Email press@nationaltheatre.org.uk

Costumes Hire

Email costume_hire@nationaltheatre.org.uk

Props Hire

Email props_hire@nationaltheatre.org.uk

About the website

Having trouble with buying tickets or registering or changing an account? Please email boxoffice@nationaltheatre.org.uk

The Royal National Theatre is a registered charity no: 224223. Registered as a company limited by guarantee in England no: 749504. Registered address Upper Ground, London SE1 9PX